Term and Conditions

Last Updated: [Insert Date]

1. Website Use and Intellectual Property

1.1 Access and Eligibility

Our website is available to individuals aged 18 years or older who can form legally binding contracts. By using our site, you represent that you meet these requirements.

1.2 Intellectual Property Rights

All content on this website, including text, graphics, logos, and images, is the property of Cheap Fresh Fruit Tree Store and protected by international copyright laws. You may not reproduce, distribute, or create derivative works without our express written permission.

2. Product Information

2.1 Product Descriptions

We specialize in high-quality plants including:

• Bamboo plants
• Eucalyptus trees
• Fruit trees & plants
• Junipers & conifers
• Perennial plants
• Topiary plants

We make every effort to accurately describe our plants, but natural variations in size, color, and growth patterns may occur. Images are for illustrative purposes only.

2.2 Plant Care Responsibility

Plants are living organisms that require proper care. By purchasing, you acknowledge that successful growth depends on your local climate, soil conditions, and care practices. We recommend researching plant requirements before purchase.

3. Ordering and Payment

3.1 Order Process

Orders are processed within 1-2 business days after payment confirmation. You will receive an email with tracking information once your plants are shipped.

3.2 Payment Methods

We accept:

• Visa
• MasterCard
• JCB
• PayPal

All payments are processed securely. We do not store your complete payment information on our servers.

3.3 Pricing and Taxes

All prices are in USD. Customers are responsible for any customs duties, taxes, or import fees that may apply to their order.

4. Shipping Policy

4.1 Shipping Options

We offer two shipping methods:

1. Standard Shipping ($12.95 USD): Via DHL or FedEx, delivered in 10-15 business days after dispatch
2. Free Economy Shipping: Via EMS for orders over $50, delivered in 15-25 business days after dispatch

4.2 Delivery Areas

We ship worldwide except to certain remote areas and parts of Asia. If unsure about delivery to your location, please contact us at [email protected] before ordering.

4.3 Delivery Issues

You must inspect plants immediately upon delivery. Report any damage within 3 days by emailing photos of the damaged items and packaging to our customer service team.

5. Returns and Refunds

5.1 Return Policy

We accept returns within 15 days of delivery if:

• Items are in the same condition as received
• Plants show no signs of neglect or improper care
• Original packaging is included when possible

5.2 Non-Returnable Items

Due to their nature, we cannot accept returns for:

• Planted perennial plants
• Fruit trees showing new growth
• Trimmed topiary plants
• Plants with removed tags/identification

5.3 Return Process

To initiate a return:

1. Contact us within 15 days at [email protected] with your order number and reason
2. Wait for approval (within 2 business days)
3. Repackage items carefully using original packaging when possible
4. Ship return following our instructions

Return shipping costs are the customer’s responsibility unless we sent the wrong item or it arrived damaged.

5.4 Refund Processing

Refunds are issued to the original payment method within 3-5 business days (credit cards) or 24-48 hours (PayPal) after we receive and inspect your return. Original shipping fees are non-refundable.

6. Customer Responsibilities

6.1 Accurate Information

You must provide accurate shipping and payment information. We are not responsible for delays or failures caused by incorrect information.

6.2 Compliance with Laws

You are responsible for ensuring plants you order comply with local regulations and import restrictions in your area.

6.3 Plant Care

Once plants are delivered, you assume all responsibility for their care and maintenance.

7. Limitation of Liability

Cheap Fresh Fruit Tree Store’s liability is limited to the purchase price of the plants. We are not liable for:

• Consequential damages from plant failure
• Issues arising from improper care or local growing conditions
• Shipping delays beyond our control
• Acts of nature affecting plant health

8. Privacy Policy

Your privacy is important to us. Please review our separate Privacy Policy for details on how we collect, use, and protect your personal information.

9. Changes to Terms

We reserve the right to modify these terms at any time. Changes will be posted on this page with an updated “Last Updated” date. Continued use of our site after changes constitutes acceptance of the new terms.

10. Governing Law

These Terms and Conditions are governed by the laws of the State of Arizona, USA. Any disputes shall be resolved in the courts of Tucson, Arizona.

11. Contact Information

For questions about these Terms and Conditions, please contact us:

Cheap Fresh Fruit Tree Store
2368 Dogwood Lane
Tucson, US 85701
Email: [email protected]