Privacy Policy

Last Updated: [Insert Date]

Welcome to Cheap Fresh Fruit Tree Store (“we,” “us,” or “our”). At freshfruittree.com, we’re committed to protecting your privacy while helping you grow your perfect garden. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or make a purchase from us.

1. Information We Collect

To provide our gardening enthusiasts with the best possible service, we collect the following types of information:

• Personal Information: When you make a purchase, we collect your name, email address, shipping address, payment information (processed securely through our payment gateways), and phone number.
• Order Information: Details about the plants you purchase (bamboo, fruit trees, topiary plants, etc.), purchase amounts, and order history.
• Device and Usage Information: IP address, browser type, operating system, referring URLs, and interactions with our website.
• Communication Data: When you contact our customer service team at [email protected], we keep records of our correspondence.

2. How We Use Your Information

We use your information to cultivate a better gardening experience:

• Process and fulfill your orders for plants and gardening supplies
• Provide customer support and respond to your inquiries
• Improve our website, product offerings, and services
• Send you information about your order status and shipment tracking
• Communicate about promotions, new plant varieties, or gardening tips (only with your consent)
• Prevent fraud and enhance the security of our website
• Comply with legal obligations

3. Data Sharing and Disclosure

We value your trust and only share your information when necessary:

• Service Providers: We share information with trusted third parties who assist us in operating our website, conducting business, or serving you (payment processors, shipping carriers, IT services).
• Legal Requirements: We may disclose information if required by law or in response to valid requests by public authorities.
• Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction.

We never sell your personal information to third-party marketers.

4. International Data Transfers

As we serve customers worldwide (excluding parts of Asia and some remote regions), your information may be transferred to and processed in countries other than your own. We ensure all transfers comply with applicable data protection laws.

5. Data Security

We protect your information with the same care we give to our plants:

• All transactions are PCI-DSS compliant and protected by SSL encryption
• We don’t store full payment details on our servers
• Regular security assessments of our systems
• Limited access to personal information within our organization

6. Your Rights

Depending on your location, you may have certain rights regarding your personal information:

• Access: Request a copy of the personal information we hold about you
• Correction: Update or correct inaccurate information
• Deletion: Request deletion of your personal information
• Opt-Out: Unsubscribe from marketing communications
• Restriction: Request restriction of processing your information
• Portability: Request transfer of your data to another service provider

To exercise these rights, please contact us at [email protected].

7. Cookies and Tracking Technologies

Our website uses cookies and similar technologies to help your garden grow (metaphorically speaking):

• Essential Cookies: Necessary for website functionality and secure checkout
• Analytics Cookies: Help us understand how gardeners use our site to improve your experience
• Preference Cookies: Remember your settings and preferences
• Marketing Cookies: Used with consent to show relevant plant recommendations

You can manage your cookie preferences through your browser settings. Note that disabling cookies may affect certain website features.

8. Children’s Privacy

Our website is not intended for children under 16. We don’t knowingly collect personal information from children without parental consent.

9. Changes to This Policy

We may update this Privacy Policy as our business grows. The updated version will be posted on our website with a new “Last Updated” date.

10. Contact Us

Thank you for trusting us with your gardening needs. We’re committed to protecting your privacy as you grow something beautiful!